Idea Management
Capture and track ideas along the customer journey
Build your pipeline of improvements
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Capture every idea
- Gather a diverse range of ideas from across the organisation into one portfolio of ideas to improve the customer experience.
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Surface the most valuable
- Build a case for your best ideas by aligning ideas with issues and customer insights to improve the customer journey
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Know whats next
- Always have the next best action at hand by prioritising the most valuable ideas to improve the customer journey.
The place for everyone to build better journeys
Journey Monitor helps you keep track of issues and improvements along a dynamic customer journey
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