Idea Management

Capture and track ideas along the customer journey

Build your pipeline of improvements

Capture every idea

Gather a diverse range of ideas from across the organisation into one portfolio of ideas to improve the customer experience.

Surface the most valuable

Build a case for your best ideas by aligning ideas with issues and customer insights to improve the customer journey

Know whats next

Always have the next best action at hand by prioritising the most valuable ideas to improve the customer journey.

The place for everyone to build better journeys

Journey Monitor helps you keep track of issues and improvements along a dynamic customer journey

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